Customer Care
Our Customer Care is always available providing a complete assistance both pre and post-sales. We will be at your disposal for further technical details, get advices on products, equipments and material combinations.
Here’s why our service represents a guide to make the most appropriate choices according to your own requirements and expectations.
You can contact us per email (albumdilusso@gmail.com), through our webchat or also via instant messaging on our social channels (Facebook e Instagram): we will respond to your requests as soon as possible, in a very clear and detailed manner.
QUALITY CUSTOMER CARE
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In addition to the possibility to contact us on multiple channel, the thing we most aspire is to ensure you an assistance service with a high level of expertise and at the same time customized on your own needs.
That’s why the team members who will handle your requests are highly qualified: they all have a high level professional background and a very thorough product knowledge.
What does that mean for you? Easy! To get an answer you won’t have to wait for days and you won’t have ahead long waits on the phone “bouncing” from one person to another: on the contrary, you will immediately receive a clear, complete and precise answer.
Last but not least, we want you to feel at ease. Do not be afraid to contact us, to ask more information about the products or any further questions: we will be happy to talk to you!
Our goal is not limited only to fulfill your current needs. Above all we want to seize every contact as an important moment to build a long-term partnership, that establishes a lasting relationship of trust.
We are convinced that it is very important to be able to count on reliable business partners. We consider it a real added value and a guarantee for each of us.